Bridging Communications

Communicating Just Right

 

I had lunch with a friend recently, and she talked for about the communication problems she was experiencing at work.  She works for a non-profit organization, so written and verbal communication are very important within her group.  She said she often felt that either she didn’t get enough information or she got entirely too much.  She also believes that the organization as a whole is not getting all the information necessary to ensure objectives were being given priority and met. 

As in most non-profits, information is essential to pursue the key objectives of the group.  In this organization, volunteers and information to volunteers is vital to keep everything running smoothly.  This organization is having a difficult time finding and maintaining ‘just right’ communication.  Like Goldilocks, how do we know what is ‘just right?’

Whether an organization is large or small, sometimes managers have a tendency to hoard information.  Or, they give out more information than necessary.  How do we know what’s ‘just right’?  Have you determined how you want communication to work in your company?  What’s your communication policy?  What information is necessary to keep everyone informed.  What needs to be kept secure?  There is a happy medium, and that’s what organizations need to find.  What keeps everyone informed, but maintains company security?  Once you can answer these questions, then you’ll have the answer to what’s ‘just right’ for you and your company.